"By providing the most considerate service to win 100% customer satisfaction" is the company's after-sales service philosophy, and it is also our continuous pursuit. Zhongyu Company has after-sales service outlets in various regions across the country. At the same time, the company headquarters has a customer service center, which has formulated a complete after-sales service policy and management system, opened a 400 free after-sales service hotline, and offers free consultation for the "three guarantees" service commitment.

M.universe Company has over twenty years of experience in product research and development, manufacturing, and engineering. This has effectively reduced the operational risks for users when using our products. The company has numerous experienced electrical, structural, refrigeration, and HVAC engineers. We will wholeheartedly provide customers with high-quality pre-sales and in-sales services, including reliable product selection matching, engineering scheme design, installation guidance, and technical training. Moreover, during the warranty period, the repair services will not charge any service fees.

M.universe's marketing service network covers all major cities across the country. No matter where you are, just call one number. 

So, with our professional technology and excellent service, they will be readily available to you at any time. 

After-sales service

Service philosophy: With the most considerate service, ensure that customers have no worries throughout the entire process. 

Service Culture: Devote all one's efforts to implanting the most considerate service in the hearts of our customers. 

Service commitment: Provide 7*24-hour response service to customers.